***If your business or program does not currently have an updated process map you will need to book the Business Process Mapping service and schedule it BEFORE booking a SOP Writing Session*** 

A Standard Operating Procedure (SOP) manual is a step-by-step visual guide that documents a business procedure, who should do it, how it should be done, and when it should be done.  
 
Value: 
        Have a single source of truth allowing you to retain organizational knowledge
        Ability to delegate tasks
        Drive consistency to improve customer satisfaction
        Ensure alignment with regulatory requirements
        Documented orientation, training, and reference guide
        Ability to outsource business procedures 
 
How it works:
 1.  Read + Sign Service Agreement
 2.  Book + Pay Online
 3. Schedule + attend a 1-hr virtual onboarding and brainstorming session (review           
      process map to determine the number of SOPs needed + orient to technologies used
      by The Leo Process)
 4.  Schedule subsequent 2-hour sessions 
    4a. Upload necessary images for each SOP 
 5.  Meet to provide an overview of each procedure  
 6.  Review SOP drafts and provide feedback
 7.  Meet to finalize + approve SOPs
 8.  Sign-off on work