The Leo Process, LLC. was established in 2019. We believe all healthcare organizations, big or small, can and should operate efficiently without jeopardizing quality.
To position our clients as the best in their field by challenging them to do better and to achieve more.
Efficient workspaces that lead to less frustrated and overwhelmed team members resulting in more positive patient/client/consumer outcomes.
Meet our Founder
Tosha Boyd, MPH, LSSBB
Founder + Chief Consultant
From a very early age Tosha was known to thrive in organized structured environments. This carried over into her career where, if an organization lacked structure Tosha was happy to establish it. Tosha started her career in healthcare as a Medical Record Clerk at a county hospital. After holding various positions, to include a Registrar, Billing Clerk and Case Manager, Tosha could not help but to realize how broken and fragmented the healthcare industry was. As a result, she took her problem solving skills into the field of Quality, starting out in quality assurance, where she was responsible for monitoring the compliance of a statewide HIV Medicaid Case Management program certifying agencies to become Medicaid providers. This position sparked a fire in Tosha and greatly fed her strengths - highly detailed, organized, and analytical - so much so that when the position ended she strategically positioned herself to deepen her career in quality by studying to become a certified Lean Six Sigma Black Belt. This highly coveted and renowned certification gave Tosha the skill set she needed to help organizations save millions of dollars simply by standardizing, streamlining, and improving processes leading to the provision of quality services.
Tosha holds a Master's of Public Health degree from Indiana University and a graduate level certificate in Field Epidemiology from the University of North Carolina. As a life long learner, Tosha constantly participates in learning opportunities to increase her business acumen.
As a Leo, Tosha's friends describe her as a dynamic woman who is solution driven, goal-oriented, and resilient.