Marketing increased awareness of your brand while the sales team converted leads to clients....now what? Streamlined, well-documented, automated processes is what!
Think of operations as the back-bone to your business.
Operations is the daily tasks you and your team perform in order to provide services to your client/customer/patient.
Let us say you are a home care business. In order to provide services, you typically would have to process incoming referrals, conduct a home visit, assign a Caregiver, and bill. To turn a handsome profit, you must ensure that your processes are streamlined, the right people must be in the right positions and provided with the right tools, technology must be optimized, and customer feedback is collected and acted upon, at minimum.
What we offer?
Whether on a "Fractional" basis or for a one-time project, we are here to guide you in achieving your operational and strategic goals.
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Project Basis:
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Continuous Basis:
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​Gain back your time in as little as seven weeks with our pre-packaged service option, where we will guide you and your team in documenting processes and procedures, creating helpful tools and templates, developing a comprehensive onboarding plan, collecting data, and automating repetitive tasks/workflows. ​This service is for the overwhelmed entrepreneur or executive who has identified their gaps and is ready to address them in a short amount of time, they will worry about who is going to manage everything later.
You are the visionary, we are the "how." On a fractional basis, for at least 5-hours a week, we are here to serve as your Fractional Operations Leader (you choose the exact title; e.g., COO). What will we handle?... everything from identifying and removing bottlenecks that prevent your team from delivering services or products, speeding up processes, ensuring automations are properly working, leading meetings, collecting and reporting out on Key Performance Indicators...you communicate the vision, we execute! As a member of your organization chart, all we need is access to your digital communication tool (e.g., MS Teams, Google Workspace, ClickUp) to make you look good and to ensure your business is running smoothly...without you! This service is for the remote-friendly business looking to outsource the daily management of their operations, allowing the executive to work on growth activities, while we handle the rest.