Service Details
Clients should expect to work alongside us for 10-12 hours per week to complete each module.
Module 1 - Business Process Map + Brainstorm
Visualize what goes on in the business and who is responsible for what. Brainstorm what resources + tools are needed to effectively deliver services and/or products.
Module 2 + 3 - Workflow Automation
Implement technologies that meet your unique needs such as managing a remote team. Automate tasks and workflows to free up time and drive efficiency.
Module 4
+ 5 - Technical Documents
Delegate tasks with confidence and provide your team the resources they need to get work done the right way the first time.
Module 6 - People Development
Create better first impressions by developing a robust onboarding + orientation plan. Define what success looks like for core team members.
Module 7 - Quality Improvement
Quickly visualize what's working and what's not by creating a metrics dashboard allowing you to make data informed decisions that drive profitability.
We are happy to customize the program, including the timeline, to fit your unique business needs and capacity.
our clients' experiences...
Happy Talks, GA
You think you have it all together until you talk to Tosha. This program is exhausting in a good way! It took my services and processes to the next level
A Day After Day Home Care Agency, IN
With the process mapping the program starts off fun, but then you really made me think about how I want my business to flow
Randomize Now, GA
I can't express enough how much I appreciated your flexibility during the BOD program. You were flexible in the deliverables allowing me to inform you of my specific business needs. My team feels a greater sense of confidence and autonomy having documented processes, procedures, and role expectations!
Patient Hands Transportation, IN
The Business Operations Development service was a saving grace for my business. I was just starting out and did not know how to bring my ideas to life. Tosha's problem-solving skills are impeccable.
Not Your Average Joe, GA
As a new small business owner, I had the pleasure in working with Tosha in developing process[es] and procedure[s]. She was approachable, focused and creative in building workflows and automations.
JW Health Consulting, NY
I was having difficulty understanding the flow of my process from garnering interest in working with me through obtaining the client and delivering on the agreed upon product. Understanding my process makes it more clear for me what needs to be done when.