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Our promise to you:
 
get more done in less time while reducing costs 

Who We Are

The Leo Process is a consulting firm that helps healthcare and health & wellness businesses to develop and/or improve  business operations, processes, and procedures. 

As curious problem solvers, our goal is to make the day-to-day of your business as simple and streamlined as possible so that you and your team can get more done in less time while reducing costs. 

 

By doing such you will experience less frustration and reduced overwhelm!

What We Do

Are you in the process of opening a new business (e.g., home care, home health, transportation, senior home, etc.) or starting a new program but you are overwhelmed and unsure of how to get started? Perhaps you have already opened your doors and started services but things are bit chaotic. Let us turn your ideas into action and reduce overwhelm by formalizing your business operations, business processes, and procedures. 

Have you identified a pain point with your current business processes that you need help solving? Perhaps customer satisfaction is low or performance metrics are less than desirable. No matter the issue, our certified business problem solvers will analyze your pain point(s) and then help you to discover the root causes. Afterwards, we will guide the implementation of  sustainable solutions to  mitigate or eliminate the pain point. 

Your business is a rockstar, running effectively and efficiently so much so that you are ready to take your business to the next level by setting yourselves apart from the competition?! If so, becoming state or nationally certified or accredited may be the right strategy for your business. We can handle the application process and site visit readiness while you get back to working on your business. 

what our clients are saying...

Caring Hearts, SC

I recently hired TLP to develop a policy for my new company and the staff were  professional, timely, and detailed in their approach.

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