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Tue, Mar 01


Patient Hands Home Care

How to Become the Chick-fil-a of Your Industry

Learn how to write effective Standard Operating Procedure (SOPs) manuals to deliver high quality services. Think Chick-fil-a quality and consistency.

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How to Become the Chick-fil-a of Your Industry
How to Become the Chick-fil-a of Your Industry

Time & Location

Mar 01, 2022, 1:00 PM – 4:30 PM EST

Patient Hands Home Care, 7007 Graham Rd, Indianapolis, IN 46220, USA

About the Event

This Workshop is For You if You Are:

  • constantly reminding your staff how to do their job
  • relying on ‘seasoned’ staff to train new staff
  • ready to operate like a Chick-fil-a instead of a mom n’ pop
  • receiving complaints from customers that services are inconsistent or lack quality

After the Workshop Your Business Will:

  • allow you to work on it instead of in it
  • operate efficiently
  • have empowered and confident staff
  • experience improved customer satisfaction
  • be positioned for growth and scalability
  • provide a higher quality of service

What You Will Receive:

  • guidebook on how to write effective SOPs
  • SOP template
  • yearly checklist for updating SOPs
  • interactive learning through adult play
  • guided group SOP writing + feedback session
  • opportunity to network with other businesses


  • a one-on-one 1-hr follow-up call to finalize your first SOP and guide your next steps (to occur post workshop)

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