How to Become the Chick-fil-a of Your Industry

Join us for this interactive hands-on workshop as our business consultants teach you (and your staff) how to write effective step-by-step manuals (SOPs) for each one of your core business procedures.

What do Chick-fil-a, Delta Airlines, and the Ritz-Carlton all have in common?!  All have been labeled as one of the best in their industry in terms of providing high quality services. One way to achieve such distinction is by writing down your business processes and procedures to ensure you and your staff know how to perform the task and perform it with consistency. Think Chick-fil-a consistency! No matter which Chick-fil-a you go to the staff always ask "may I have a name for your order" and, after receiving your order if you say "thank you" they inevitably reply with a "my pleasure." Talk about high quality of service and consistency. If you are ready to position your business as…